Frequently Asked Questions

  • For Facial and Body waxing, please avoid Chemical Exfoliants 24–48 hours before your appointment.

    Before your wax, please avoid caffeine, smoking, and alcohol, as these can make the skin more sensitive.

    Gently exfoliate the area with a Physical Exfoliant 24–48 hours before your appointment. Please note: sugar scrubs are not recommended for intimate areas.

    Also, make sure you are hydrating your body and moisturizing your skin leading up to your appointment for the best results.

    If you ever have any questions, please do not hesitate to reach out!

  • Please be sure to check your email for all appointment details. Forms must be completed before your appointment so we can properly prepare for your service.

  • For body waxing, your hair must be at least the length of a grain of rice. If you recently shaved or used a chemical hair removal (Nair/Veet), you need to wait 2-4 weeks before booking a wax appointment for the best results.

  • When booking an appointment, you will receive both an email and a text message with your appointment details.

    You may reschedule, modify, or add services up to 24 hours before your scheduled appointment time.

    Please note: Same-day cancellations or no-shows will result in a charge of 50% of the remaining service balance.

  • At Refined Beauty, we use both soft wax and hard wax to give you the best results based on your skin type and the area being serviced.

    All of my waxes are hypoallergenic, fragrance-free, and designed for sensitive skin, making your experience as gentle and comfortable as possible. We carefully choose which wax to use to minimize irritation while still delivering smooth, long-lasting results

  • 7004 Little River Tpke Unit B, Annandale, VA 22003

  • We are open:

    Monday-Friday 9 AM-7:30 PM

    Saturday & Sunday 9 AM - 4:30 PM

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • Yes! Free open parking available.

  • Cash, all major credit cards, and digital payments (Apple Pay & Zelle) are accepted

  • The studio has a calm, clean, and relaxing atmosphere. There's a comfortable waiting area just outside the treatment room available if you arrive early or if I'm with another client or finishing up preparations for your service.

STUDIO POLICIES

We require a percentage deposit for each service. There is a strict 10-minute grace period for lateness. After 10 minutes, your appointment is considered a "no show."

Cancellations/Reschedules must be done online at least 24 hours in advance. No shows or same-day cancellations (less than 24hr notice) will incur a 50% fee. Please call or text (512) 814-6461 for any questions.

Booking & Confirmation:

    •    Once you book, you’ll get a confirmation text and a reminder in the days leading up to your appointment. Please confirm your spot so I can hold your appointment!

Service Satisfaction & Touch-Ups:

    •    All services are final sale — there are no refunds.

    •    If you’re unhappy with your waxing service, you have 5 days from your appointment to come back for a touch-up, free of charge.

Products:

    •    Retail products are final sale once opened or used.

    •    Unused, unopened products can be returned within 30 days for studio credit, which can be applied toward future products or services.

Safety & Age:

    •    Clients under 18 need a parent or guardian present to sign a consent form.

    •    Male clients are accepted only by approved referral.

Thank you for understanding and helping us keep the studio running smoothly!

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